PRIVACY POLICY
Uzuri is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.uzuriher.com.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
Information We Collect
We may collect personal information such as your name, email address, postal address, phone number, or other information when you voluntarily provide it to us through our website forms or when you communicate with us.
We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, and other technical information.
How We Use Your Information
We may use the information we collect from you to:
- Provide, maintain, and improve our website and services
- Respond to your inquiries, questions, and requests
- Send you promotional materials, newsletters, or other communications
- Analyse trends, track user activities, and gather demographic information for internal purposes
- Detect, prevent, and address technical issues or security breaches
Data Security
We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at hello@uzuriher.com.
Last Updated: April 2024
WHOLESALE ENQUIRIES
Thank you for your interest in Uzuri period products for wholesale purposes. We welcome wholesale inquiries and partnerships with retailers, distributors, and other businesses.
Product Catalog
To request a wholesale catalog, please contact us at hello@uzuriofficial.com. Our catalog showcases our full range of products, including detailed descriptions, pricing, and minimum order quantities.
Ordering Process
To place a wholesale order, please email us at hello@uzuriofficial.com with the following information:
- Your company name and contact information
- Desired products and quantities
- Shipping address and preferred shipping method
Pricing and Minimum Orders
We offer competitive wholesale pricing and discounts for bulk orders. Minimum order quantities may apply depending on the product. Please contact us for pricing details and minimum order requirements.
Payment Terms
Payment terms for wholesale orders are negotiable and may vary depending on the order size and customer's credit history. We accept various payment methods, including credit/debit cards, bank transfers, and PayPal.
Shipping and Delivery
We ship worldwide and offer flexible shipping options to accommodate your needs. Shipping costs and delivery times vary depending on the destination and shipping method selected. We'll provide you with a shipping quote and estimated delivery time once your order is confirmed.
Contact Us
For wholesale inquiries or to request a wholesale product catalog, please email us at hello@uzuriher.com. Our wholesale team will be happy to assist you and provide any additional information you may need.
CUSTOMER CARE
At Uzuri, we are committed to providing exceptional customer service and support to ensure a positive experience for our valued customers. Our Customer Care Policy outlines our approach to addressing customer inquiries, concerns, and feedback.
Customer Support
Our knowledgeable and friendly customer support team is available to assist you with any questions, issues, or inquiries you may have. You can reach our customer support team via:
- Email: hello@uzuriher.com
- Phone: Customer Care Hotline: Mon-Fri 9am-4pm
- Live Chat: Available on our website during business hours
Hours of Operation
Our customer support team is available to assist you during the following hours:
- Monday to Friday: 9am-4pm
- Saturday and Sunday: Closed
- We are closed on public holidays.
Response Time
We strive to respond to all customer inquiries promptly. Our goal is to acknowledge your inquiry within 48 hours and provide a resolution or update as soon as possible. Please note that response times may vary depending on the complexity of the inquiry and the volume of requests.
Order Support
If you have questions or need assistance with an order, including tracking information, delivery status, or returns/exchanges, our customer support team is here to help. Please have your order number and relevant details ready when contacting us for faster assistance.
Feedback and Suggestions
We welcome your feedback and suggestions as they help us improve our products and service. If you have any comments, ideas, or suggestions, please don't hesitate to share them with us. Your input is valuable to us, and we appreciate the opportunity to continually enhance your experience with Uzuri.
Complaint Resolution
If you are dissatisfied with any aspect of our products or services, please let us know, and we will do our best to address your concerns promptly and effectively. We are committed to resolving customer complaints in a fair and transparent manner.
Contact Us
For assistance with any inquiries, concerns, or feedback, please contact our customer support team at hello@uzuriher.com or Customer Care Hotline: 0203 0920289. We are here to help you and ensure that your experience with Uzuri is exceptional.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments